Customer Reviews
We pride ourselves on our high standard of customer service.
But don't just take our word for it, read our customer reviews below.
Fai Fwould highly recommend visiting and making your purchase at Siston Brook. Located on the outskirts of Bristol, it made for a calm, unhurried experience. N There wasn't any hard sell and taking the car for a spin was a very relaxed affair. I arrived without booking an appointment but was fitted in. I am now a proud owner of a beautiful Mini. The car passed its MOT but the tyres were classed as "monitor and see". Siston Brook replaced all four with new ones immediately. Following my purchase, Siston Brook were at hand on the phone providing calm and useful advice when I had some running issues (wholly routine rather than any fault with the car). I will certainly be recommending others.
Simon CJack at Siston Brook had everything pretty much ready for me and a coffee on arrival. Great guy, great service and the car was purchased with very little bother within a short while I was on my way with my new car and my older model had been purchased. Exactly how it should be. Very pleased all round. Simon
Martin DSiston brook was really helpful on what I wanted and was a really nice guy in general top car garage would 100% recommend him and would buy of him again
Anna PVery accommodating with a late pick up! Over the moon with the bmw 3 series Highly recommend!
Andrejus SQuick and easy service. Very friendly staff. Highly recommend this company.
Anthony JGreat service from this dealership from start to finish nothing was too much trouble would highly recommend
Alper HAttentive, knowledgeable and most importantly a genuine guy with lovely cars. Has the customer's interest at heart. A great find!!
Laura Bhe whole experience from start to finish was brilliant. Was offered a fair price for my car as p/x and the car I took was perfect for my new circumstances. No pressure to buy, was able to take the car for a test drive at my pleasure. Very much recommended and will be using them again in the future too! Jack is such a lovely man too, so that made the whole thing easier!
Keaton LVehical dealer is honest, very fair and extremely professional. Selling some very lovely cars and clealry takes pride in what he does. Would strongly recommend this seller. *****
Richard SVery friendly salesman, allowed freedom to look over and test car without being pushy for a sale. Fair price for part exchange as well, highly recommended.
Rebecca HStraight forward and friendly. Drove away within the hour with a new car 😊
John HThis was the first used car I'd bought in over 10 years, since Siston Brook had a great example of a limited edition car in their stock. So, I'm comparing the service (communication, preparation and after sales) provided to premium main dealers. The car supplied has been subjected to a critical evaluation by a specialist for the type. It matched and exceeded Siston Brook's evaluation. Highly recommended and an absolute pleasure to deal with Siston Brook.
Mike HExcellent service from start to finish. No bullshit or pushy sales . Car was prepared to an excellent standard - really pleased and would recommend this company .
Dave BExcellent dealer with a range of carefully chosen cars offered at sensible prices. A relaxed and unhurried buying experience with no sales pressure whatsoever. Very impressed
Joe GFantastic service, extremely helpful and honest. Jack went above and beyond to help me out with the car I purchased! Would absolutely recommend!
Alex DExcellent service from Jack. The car was better than described and the whole process made simple. Pleasure to deal with, would have no hesitation in buying from again
Stuart BMade very welcome and most things were covered in good detail There was no undue pressure on the sale and time was taken as required to explore any options
Oli PReally pleased with my new car. Got a very good price for my part exchange. Very smooth transaction and Jack was very knowledgable Thanks
Lee HIf you want a top quality car, your in the right place. Really pleased with our new purchase. Great customer service and communication all the way through the buying process.
Many thanks.
Vicky HAs soon as I saw the car I loved it, even there so many more that caught me eye. Buying the car was a pleasant experience and was treated well throughout the whole process. Customer was service was excellent and gave me confidence in my purchase. Thank you very much.
Steph MA* would recommend.
Danny Cbrilliant from the start to the finish, did more than we asked. Made the experience of buying a car stress free. Little things that needed doing were done to the best standard. Really impressed and would highly recommend a visit if you're thinking of buying a car.
Aaron BReally professional service from the boys at Siston Brook Automotive ! Friendliest dealership I have gone to in a very long time ! Not only the vehicle I purchased but the rest of the stock looked very clean and tidy with a great selection to choose from ! Thanks for your help
Owain EJack was an exceptional person to deal with and nothing was to much trouble. Vehicle was exactly as described and fantastic value. Will be returning to purchase a car for my son and daughter in the not to distant future. 5 Star Vehicle From a 5 Star Garage
Jessica RSiston Brook motors was very helpful and provided excellent customer service
Ben CReally helpful and well professional. Highly recommended doesn't mess about straight in you get dealt with and get it done as quick and and reasonable as possible
Curtis MGreat customer service , really went the extra mile loving the new purchase,
Cheers guys
Chun KVery good service! The experience was non pushy at all and we felt at ease at all times and everything was explained to us carefully as we had a cherished number plate to swap over too!
Paul BCame up from South Wales to buy the vechicle was willing to negotiate we finally came to an agreement on price & terms which suited both parties happy with the vechicle so all good would have no issues at all of using this company again happy customer
Jackie CThanks for the BMW 330d. Excellent customer service.
S DLove my new car. Exactly as described. First class service. Will definitely use again in the future.
Mike WThe car is great and is exactly as it was in the advert. Jack was very professional and helpful through the whole process. Thanks for your service.
Samantha WWonderful experience, great customer service at Siston brook. Thanks for the new car Jack
David JGreat communication throughout the process,car was as described when we turned up,got a good price on our part exchange and drove away the same day,Jack was very helpfull and would 100% recommend.
Liam KGreat experience! Very friendly and helpful, definitely be back to buy in the future
Tariq YGot a puegeot from sister brook for my dad, he loves it to bits,lovely guy at siston called Dan, a true honest man, we are very happy with our low mileage car, took us 3 hour drive to get to siston brook cars,well worth it
Jack BAbsolutely top class service from the beginning. I would happily recommend them to anyone looking for a car; the due diligence and customer support has been something I've yet to experience - outstanding!
Bridgett SAmazing!!!!!. The car we bought was exactly how it was advertised, if not better. Very friendly and helpful. No pressure at all to buy. Would highly recommend
Ashley CCar is exactly as described. Brilliant service will recommend
Ags GThank you for the great service and the new car
Send Your Comments
We are continuously looking to improve our services and we take your comments very seriously. Please use the form below to leave us your comments.